Privacy policy

About THE FASHION SQUARE

This website is owned and operated by THE FASHION SQUARE ("Company"). We are committed to protecting your privacy and have developed this Privacy Policy in accordance with French Privacy Principles to explain our practices regarding the collection of personal information from users of our websites and the services we offer ("Services").

Questions, Contacting Company, Reporting Violations If you have any questions, concerns, or complaints about our Privacy Policy or our data collection and processing practices, or if you need to report any security violations, please contact us at hello@the-fashion-square.com

Personal Data

In this Privacy Policy, "Personal Data" refers to any information, whether true or not, that can identify an individual directly or in combination with other information to which we have or are likely to have access. Personal Data may include, but is not limited to, your name, passport or identification number, telephone numbers, mailing address, email address, network data, and any other information you provide to us through forms or other interactions.

Information Collected

We collect Personal Data in the following ways:

• When you submit a form to register as a customer on our website or for any other related Products and Services.
• When you interact with our member relations team, such as through telephone calls, letters, meetings, and emails.
• When you use our services, including websites and online accounts.
• When you request to be included in our email or mailing lists.
• When you respond to our promotions or provide additional Personal Data.
• When you are contacted by our marketing representatives and Customer Care team.
• When we receive references from business partners and third parties.
• When you submit Personal Data to us for any other reason.

While browsing our website, you generally do so anonymously, but please be aware of other features and the use of cookies. For full access to the site, you will need to complete the registration process, providing personal information such as your name and email address. Additional personal information may be collected when you choose to use certain features or services. We may also automatically gather certain information about the use of the site through cookies and similar technologies.

How We Use Your Information

We respect your privacy and are committed to safeguarding your information. We collect, use, and disclose your Personal Data for the following purposes:

• Fulfilling Your Orders: We use your information to process and fulfill your orders, ensuring that the products and services you requested are delivered to you.
• Tracking Email Invitations: We track the email invitations you send to provide analytics and insights about the effectiveness of our email campaigns.
• Managing Administrative and Business Operations: We utilize your information to manage our administrative and business operations, including internal policies, procedures, and record-keeping.
• Facilitating Business Asset Transactions: In the event of business asset transactions, such as mergers, acquisitions, or transfers as part of a corporate reorganization, insolvency, or bankruptcy proceeding, your information may be transferred or disclosed as necessary.
• Matching Personal Data: We may use your Personal Data to match and consolidate information related to you for the purposes stated in this Privacy Policy.
• Resolving Complaints and Handling Requests: Your personalized profile, including your shopping history, helps us handle and resolve any complaints, requests, or inquiries you may have.
• Preventing, Detecting, and Investigating Crime: We may use your information to prevent, detect, and investigate fraudulent activities, as well as to analyze and manage commercial risks.
• Providing Media Announcements and Responses: Your information may be used to provide media announcements and responses related to our products, services, and events.
• Monitoring and Recording Phone Calls and Customer-Facing Interactions: For quality assurance, employee training, performance evaluation, and identity verification purposes, we may monitor and record phone calls and customer-facing interactions.
• Organizing Promotional Events: We may utilize your information to organize and manage promotional events, such as contests, giveaways, or special offers.
• Legal Purposes: Your information may be used for legal purposes, including obtaining legal advice, dispute resolution, and compliance with applicable laws and regulations.
• Conducting Investigations: We may use your information to conduct investigations related to disputes, billing, or suspected fraudulent activities.
• Providing Postal Mailing Lists: We may provide postal mailing lists (customer names and addresses) to other companies whose products we believe may be of interest to you. To determine the products that may interest you, we may combine your information, including demographic data and past purchase history, with other personally identifiable information from our records and other sources. However, your email address will not be shared for this purpose.
• Compliance and Regulatory Requirements: We may disclose your information to comply with applicable rules, laws, regulations, codes of practice, or guidelines issued by legal or regulatory bodies. This includes responding to regulatory complaints, conducting audit checks, due diligence, and investigations.

Additionally:

• We may share personally identifiable or other information with our parent, subsidiaries, divisions, and affiliates in connection with the purposes mentioned in this Privacy Policy.
• We reserve the right to disclose information in response to subpoenas, court orders, administrative or governmental orders, or any other legal requirements. We may also disclose information when we believe, in our sole discretion, that it is necessary to protect our rights or the rights of others, prevent harm to individuals or property, or fight fraud and reduce credit risk.
• If we plan to provide your personally identifiable information to a third party for any reason other than as stated in this Privacy Policy, we will provide notice and give you the opportunity to request that we do not share such information.
• We use non-personally identifiable information in aggregate to improve the Site, for business and administrative purposes. We may also share aggregated data with third parties for any purpose aggregated data that contains no personally identifiable information.

How We Protect Your Information

We are committed to ensuring the security and confidentiality of the information you provide to us. We have implemented reasonable technical and management practices to protect the confidentiality, security, and integrity of data stored in our system. While no computer system can guarantee complete security, we believe that the measures we have in place reduce the likelihood of security problems to an appropriate level considering the type of data involved.

To provide secure transmission of your information from your PC to our servers, the Site encrypts your credit card number and other personal information using secure socket layer (SSL) technology. Only employees and third parties who require access to your information to perform their duties are granted such access.

Disclosure of Personal Data

We are committed to safeguarding your Personal Data against unauthorized disclosure. Subject to the provisions of applicable law, your Personal Data may be disclosed, as applicable for the purposes listed above, to the following:

• Related corporations and employees: We may disclose your information to our related corporations and employees who require it to provide content, products, and services to you. This includes addressing your inquiries, requests, customer accounts, subscriptions, billing or order arrangements, as well as activating, deactivating, installing, maintaining, and operating our systems and services.
• Service Providers: We may engage agents, contractors, or third-party service providers who assist us in providing operational services such as courier services, telecommunications, information technology, payment processing, printing, billing, payroll, technical support, training, market research, call center services, security, or other necessary services.
• Marketing and Preferred Partners: We may share your information with vendors or third-party service providers in connection with marketing promotions and services offered by us or our preferred partners.
• Business Transactions: In the event of any merger, acquisition, or asset sale, your information may be disclosed to any business partner, investor, assignee, or transferee (actual or prospective) to facilitate such business asset transactions.
• Professional Advisers: We may disclose your information to our professional advisers, such as auditors and lawyers, for necessary consultation and advice.
• Regulatory Compliance: Your information may be disclosed to relevant government regulators, statutory boards, authorities, or law enforcement agencies to comply with laws, rules, guidelines, regulations, or schemes imposed by governmental authorities.
• Authorized Disclosure: We may disclose your Personal Data to any other party to whom you have authorized us to disclose your information.

Quality of Personal Information

We are dedicated to maintaining the accuracy, completeness, and up-to-date nature of the personal information we collect, use, or disclose. We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure through physical and computer security methods. When personal information is no longer needed for its intended purpose, we will destroy or permanently de-identify it.

Accessing and Updating Your Personal Information and Preferences

If you are a registered user, you can access and update your registration information and communication preferences by modifying the required information in the 'Account Details' section of the website.

While we strive to implement opt-out requests promptly, please note that it may take up to ten business days to process your request, and you may continue to receive communications from us during this time. If we are unable to reasonably accommodate a requested restriction, we reserve the right to delete all or any portion of customer information.

Privacy Policy Changes

If we make any changes to our Privacy Policy for the Site, we will post the revised Privacy Policy here to ensure that you are always aware of the information we collect, how we use it, and whether we may disclose it to others. By continuing to use the Site, you indicate your agreement with the posted Privacy Policy