The Fashion Square Customer Care team, led by Louise, Head of Customer Experience, is here to assist you with all your needs from Monday to Friday from 6:00 AM EST / 3:00 AM PST to 6:00 PM EST / 3:00 PM PST, via
live chat to exchange directly with our agents, available here
sent an email with your request at hello@the-fashion-square.com
For live chat, our team is happy to assist you as soon as an advisor is available. If an advisor is unavailable when you reach out, leave your message, and we’ll get back to you shortly.
We prioritize your concerns and strive to respond to all requests—regardless of the channel—as quickly as possible, typically within 24 business hours.
For answers to common questions, visit our FAQ section here.
We look forward to connecting with you!