Discover Sale with Up to 60% OFF on Top Designer brands.
Secure payment, express delivery, easy return.
Canada 
Hong Kong 
Saudi Arabia 
Singapore 
United Arab Emirates 
Taiwan 
United States of America 
Language | English
Region | United Kingdom
Orders / Delivery
We currently ship to Australia, Bahrain, Canada, France, Germany, Hong Kong SAR, Japan, Kuwait, Mexico, Qatar, Saudi Arabia, Singapore, Taiwan Region, The Netherlands, United Arab Emirates, United Kingdom, and United States. We’re actively working to expand to additional regions soon.
All orders are express shipped by our partners DHL and FedEx. Orders are expected to reach customers 3-7 business days after order confirmation.
Please note that delivery times are provided for reference only. The Fashion Square cannot be held responsible for delays caused by factors beyond our control, such as customs clearance, payment approval, or other unforeseen circumstances.
PO Box, APO, or FPO addresses: We cannot deliver to these locations as a signature is required for delivery confirmation.
Refused shipments or missed order pickup: If an order is returned to us due to refusal or missed pickup, the original shipping charges, any import fees, and return costs are deducted from the refund.
After placing an order, you will receive an order summary via email. Please note that the order is not yet confirmed at this stage.
Once the partner boutique confirms the order—typically within 48 business hours—you will receive an order confirmation email. The order will be shipped by the partner boutique to our fulfillment center, where a detailed quality check is performed before dispatching it to the delivery address.
Once the order has shipped, the tracking number will be sent via email.
The order status can be checked at anytime in the "Orders" section of the account.
While we strive to deliver within 3-7 business days, occasional delays due to customs or unforeseen circumstances may occur. Our logistics team closely monitors all orders to ensure timely delivery.
Please note that you have 30 days from the dispatch date to contact us if you have not received your order. If you reach out after this period, we cannot guarantee a refund.
We understand that occasionally an order might need to be cancelled. Orders can be canceled before they have been prepared for shipment by the partner boutique.
If a cancellation request is made after the order has been prepared for shipment, a cancellation fee of $25 will apply.
To cancel an order, email us at hello@the-fashion-square.com or contact us via live chat .
Once the cancelation is confirmed, we will process the refund within 24 business hours to the original payment method. However, refunds may take up to 5 business days to appear, depending on the payment provider. Please note that The Fashion Square has no control over this processing time.
We want your shopping experience to be as smooth as possible. If you’re located in any of the regions listed below, the price you see at checkout includes all applicable duties and taxes - so there are no surprises or additional delivery fees at the door.
Regions with all-inclusive pricing: Australia, Bahrain, Canada, France, Germany, Hong Kong SAR, Japan, Kuwait, Mexico, Qatar, Saudi Arabia, Singapore, Taiwan Region, The Netherlands, United Arab Emirates, United Kingdom, and United States.
When you order from within your own region, import duties do not apply. However, local VAT or sales tax may still be charged.
For customers in the UK, Canada, and the US, any applicable domestic taxes are clearly displayed at checkout.
US Orders – Customs Requirements
If you’re based in the United States, U.S. Customs may request your IRS, EIN, or SSN number before approving final delivery. This is a standard requirement for certain imports.
You’ll typically have up to one week to provide this information to our logistics partner, FedEx. If the necessary details aren’t submitted in time, the order will be returned to the sender, and a refund will be issued (excluding shipping and handling fees).
Need more information? View our Terms & Conditions.
